Einde inhoudsopgave
The One-Tier Board (IVOR nr. 85) 2012/3.5.3
3.5.3 Active role of independent directors in challenging and debating strategy
Mr. W.J.L. Calkoen, datum 16-02-2012
- Datum
16-02-2012
- Auteur
Mr. W.J.L. Calkoen
- JCDI
JCDI:ADS593731:1
- Vakgebied(en)
Ondernemingsrecht (V)
Voetnoten
Voetnoten
The Conference Board, Corporate Governance Handbook: Legal Standards and Board Practices (2007) ('Conference Board (2007)'), pp. 14 and 100; Conference Board (2009), pp. 18 and 144; allo Veasey (2005), p. 1415.
Pinto and Branson (2009), p. 132.
Carolyn Brancato, Matteo Tonello and Ellen Hexter, The Role of US Corporate Boards in Enterprise Risk Management (2006), p. 17 ('Brancato, Tonello and Hexter (2006)').
Balloti (2009) Corp 129.
The Conference Board, The Role of US Corporate Boards in Enterprise Risk Management (2007), p. 15 ('Conference Board, Risk (2007)').
NACD on Strategy (2006), p. 4.
Conference Board (2009), p. 144 and NACD on Strategy (2006), p. 4.
NACD on Strategy (2006), p. 4.
NACD on Strategy (2006), p. 5.
NACD on Strategy (2006), p. 10.
Michael Useem, 'How Well-Run Boards Make Decisions', Harvard Business Review (November 2006), pp. 5-7 ('Useem (2006)'). In August 2010 there was a press announcement that some suppliers for the Boeing 787 were late and that delivery had been postponed to the beginning of 2011 (NRC Handelsblad, 19 August 2010). The Boeing 787 was successful in obtaining 825 orders before any delivery, which is a record. Recently, the delivery of the Boeing 787 has been announced to be postponed even further. However, the board process of decision making in stages is still seen as a good example.
Useem (2006), pp. 7-8.
NACD on Strategy (2006), pp. 29-30.
Robert F. Felton and Pamela Keenan Fritz, 'The View from the Boardroom', The McKinsey Quarterly, Special Edition (2005), p. 55 ('Felton and Fritz (2005)').
NACD on Strategy (2006), pp. 8-9.
Conference Board (2009), p. 20.
The Disney case (see note 448) is often used in literature such as Conference Board (2009) as a warring of the need for better procedures.
Lyondell Chemical Co. v. Ryan, Delaware Supreme Court (25 March 2009), C.A. No. 3176.
Paramount Communications Inc. v. Time, Fm 571 A.2d 1140 (Del. 1989), Dollar Thrifty (Del. Ch. August 27, 2010), Cons. C.A. No. 5458 — VCSand Air Products v. Airgas, 15 February 2011, C.A. No. 5249/5256 CC.
On p. 15 of the Conference Board (2007) there is an interesting list of all the elements that can be considered in strategy-related matters. The source is PriceWaterhouseCoopers, Corporate Governance and the Board (2000), p. 5. It gives a list of 17 questions. The first is about what alternate strategies exist and further on it contains risk factors and best, worst and most likely scenarios.
NACD on Strategy (2006), p. 51.
Richard Hall, a partner in Cravath, Swaine & Moore, has explained this to me in conversation.
NACD on Risk (2009), p. 17.
Conference Board (2007), p. 146; Conference Board (2009), p. 146. The McKinsey Quarterly, March 2008, which surveyed 378 private and 161 public companies, and Chris Bart, 'The Governance Role of the Board in Corporate Strategy: An Initial Progress Report', International Journal of Business Governance and Ethics, Vol. 1, No. 2/3 (2004), pp. 111-125.
Conference Board (2009), p. 19.
NACD on Strategy (2006), p. 5.
Since the Enron, Tyco and WorldCom scandals much emphasis has been laid on monitoring. However, the main item on the agenda of the board of a US company is still discussing company strategy.1
As the board has the power to initiate and adopt corporate plans and actions,2 its members clearly have an active strategic role. In the US 's view risk management should be an enterprise-wide, top-down strategic effort of the board rather than merely a compliance practice.3
The board and hence the independent directors should be involved in the active challenging of the strategy proposed by the officers. It therefore goes without saying that not only the CEO and his fellow officers, but the independent directors too should be involved in determining strategy. The full board acts and decides together.4 In every opinion of the Delaware courts about board decisions, the names of all board members are mentioned. In the Disney case it was regarded as an important factor that all directors had been involved in the decision making process. The following quote shows that the strategy role is the starting point: "An increasing number of directors acknowledge they must oversee business risk as part of their strategy-setting role."5
The role of NEDs in strategy development in the UK was described in 2.5.5 above. A description of the role of US independent directors in strategy follows below and the differences between the UK and the US will be discussed:
what is strategy?
how is strategy discussed?
at what stage is it discussed?
is there real creativity? is there debate?
what is the influence of the independent director?
can he have influence if he is an outsider to the business?
can he remain a critical monitor once the board has decided on the adoption of a certain strategy?
(i) What is strategy?
The answer to this question is the same in the US as in the UK (for the UK see sub-section 2.5.5(i) above). In the US too strategy also exists in the wider sense, which includes purpose, vision, philosophy (this can include questions such as what role or added value does the company wish to provide to society), succession, enterprise risk management, financial objectives and material transactions. Strategy in the narrower sense is making business plans, defining core businesses, what to divest or buy and how to allocate resources.
(ii) How is strategy discussed?
It is clear that in the US all directors, including the independent directors, have a leading and active role in strategy debate and can add value. In practice, the whole board has an annual strategic meeting (called "away days") in a resort for two or three days. A strategic element is also discussed at each board meeting or at least every third board meeting. In the US the emphasis is on flexibility. Corporate law allows directors great latitude in how they divide their activities in relation to corporate strategy — without undue interference from shareholders or the courts.6 There is not a "one size fits all" division of roles or procedures. The board itself decides on the procedure for discussions.
Officers draft, board actively challenges
In most companies officers design a strategic plan (and changes to existing plans), whereas the board regularly reviews and endorses such plans and changes. To fulfil their responsibilities in strategy development, directors should understand the company's business, the factors driving its growth and the major risks and vulnerability to which it is exposed.7 This requirement of in-depth knowledge is very important and is an integral part of being a decision-maker, even as an outside director. Directors stimulate, broaden and criticise the quality of the officers' strategic thinking.8 Boards should rarely have to take the initiative to draft a company's strategy or create its vision, mission statement or detailed plan. The officers do that. The board's role should be to provide strategic thinking, to oversee and to encourage, rather than to suggest specific strategic tactics. Its members must understand the assumptions and analysis of the officers. To obtain this understanding often requires that directors become engaged in the formulation of the strategy at an early stage. If directors have approved the management's proposal for a strategy, based on a thorough understanding, they will be better able to monitor its execution.9
Step-by-step cooperation
In the process there should be step-by-step cooperation between the board and the officers. Below is a diagram showing an example of such cooperation.10 It illustrates the methodical, almost scientific, approach to management and business in the US. Although this approach is followed more and more in other countries where American style business schools have opened, it still differs — this is, of course, a generalization — from the style in the UK and the Netherlands where business organization is less a matter of academies and more of tradition and gut-feeling.
Strategie Teamwork: An Example of Roles and Actions
B
Spells out broad guidelines for future strategy, noting expectations and constraints.
B
Reviews proposed budget. Ensures that the budget’s major provisions and thrust are consistent with the strategy and plan previously approved. Modifies as needed, and approves final draft.
M
Drafts statements of vision, mission, and strategic objectives and targets, within given guidelines and with board input.
T
Reviews drafts and discusses and amends drafts as needed.
T
Reviews all corporate activities that have an impact on strategy, for example ensuring that incentive plans are aligned with strategy.
B
Approves revised statements.
M
Schedules meetings and evaluations, and conducts data collection and analyses necessary to prepare a preliminary strategy.
M
Makes periodic reports to the board (after launching strategy) on validity of crucial assumptions, milestones, changes in environment and competitive considerations.
T
Holds special board meeting or retreat in which draft strategy is presented, discussed, reviewed and amended, including any final instructions and directions from the board.
B
Monitors execution of strategy by monitoring financial performance and other measurable milestones that have strategic implications.
M
Revises and verifies approved draft. Draws up strategic plan. Notes and highlights crucial assumptions made and proposes meaningful milestones for execution.
T
Agree to changes in strategy as circumstances warrant.
B
Reviews points based on crucial assumptions and selected milestones. Approves final strategy and plan. Notes any guidelines for preparation of next budget.
*Key:
M = Management;
B = Board;
T = Together
M
Prepares. budget and key checkpoints for board approval.
Adapted from a model provided by Professor Boris Yavitz, Dean Emeritus, Columbia University School of Business.
Examples of step-by-step strategy development
Below is a famous example of cooperation between the board and the officers in the "bet-the-company decision" on the design of the Boeing 787.
Such a decision could not be made in one sitting, based on one fat binder plunked in front of each director. In order to ensure board scrutiny, the officers broke up the overall design decision into smaller pieces and had the board weigh all three critical go or no-go points in the development of the plan. This is the first example.
First, the multibillion dollar budget and timeline for the aircraft's development. The future of air travel had to be appraised. Airbus had cast its lot by opting for the double-decker A380, the huge superjumbo that would appeal to carriers serving crowded hub-and-spoke airports. The A380 could carry double the normal bad with the same number of gates, pilots and takeoffs. Boeing's officer proposal was banking on a different view of the future. The company believed that the traditional hub-and-spoke system was breaking down as passengers increasingly demanded direct service between two points. In the proposal it was promised that the 787 could operate a long-haul, point-to-point service for 20% less cost because of net weight-saving technologies. The directors challenged the officers' numbers and assumptions. The team retumed to the board's questions in several subsequent board meetings with verified forecasts, convincing the board in 2002.
Second, management asked the board to mle on whether the time was right to allow sales managers to discuss the aircraft's specifics with the airlines. Was Boeing sure to succeed in the lower costs? The directors required evidence and authorised the sales team in 2003 to communicate the lower cost.
Third, the board was asked to give the fmal go ahead for production of the aircraft, which would require Boeing to commit additional billions of dollars to the project. Then after that the sales team would secure written orders with stift' penalties if Boeing failed to deliver as promised. So directors pressed the officers for a detailed production plan and proof that engine suppliers General Electric and Rons Royce could create the required thrust at an acceptable price. After many board meetings, Boeing's directors voted in 2004 to commence the formal product launch. Even after the formal launch, however, the directors insisted on monitoring both manufacturing progress and order flow.11
The board's first two decisions were a necessary precursor to the third, and all three were required for the full go-ahead. On each occasion the directors had sought tangible evidence to support management's major assumptions. Two principles emerge: strategic decisions should be divided into smaller steps and directors should remain vigilant and keep on requiring evidence.
A second example is Tyco Intemationars come-back after 2002, which was achieved by shedding assets. After Kozlowski was indicted for the $600 million fraud and the board had resigned, Tyco's new management board concluded that the group's revival would depend on its swift conversion from a buying engine to an operating machine. The new CEO, Breen, and the new lead director agreed that there should be a mass disposal of underperforming companies and that the board should have a hand in this activity.
First, the CEO, CFO and the board agreed on the disposal criteria.
Second, the directors pressed the CEO's team to explain the financial and strategic pros and cons of disposing of each unit. They questioned the timing. If all went on the block at the same time, wouldn't that depress prices? And they inquired whether another management team couldn't resurrect the unit. Some of the questions prompted the officers to amend the list.
This example shows that the decision on disposals can be split into steps: first, a decision on the criteria in general and, second, a decision on each individual disposal. The same applies to the criteria for acquisitions and the decisions on each acquisition.12
A third example is the step-by-step cooperation by the board and management of the North Western Company on a 5-year strategy process to transform the company through strategic thinking The process began with a detailed situation analysis. Afterwards, management formulated several altematives to a five-year plan, which were challenged and changed. Finally, the board chose from the altematives. They concluded that North Western's greatest opportunity was to transform itself into "America's best service and solution experience".
These examples can teach us that strategic thinking evolves over time and in a series of many consecutive meetings and that US boards can serve best by providing strategic thinking, oversight and enhancement rather than suggesting specific strategic tactics. Progress on initiatives is not linear and management and directors continually reinvent initiatives. Finally, an interactive, participative process nourishes open and full communication between management and board.13
Directors should work with management to get a better grasp of the current strategic position. In tum, management should draw up and propose a number of different long-term strategies. Boards should test and challenge them before deciding, with management, on the most appropriate strategy.14
Strategy development nearly always involves the following steps:
Management and board should develop a well-defined vision and a clearly articulated strategy to achieve this vision.
Management and board should establish procedural guidelines for developing the company's strategy. If possible, the assumptions should be presented by the board as a set of alternatives.
The development of strategy should be a topic at every board meeting.
Management should express the approved strategy in a written document.15
To summarize, US independent directors do not develop strategy themselves. However, they are actively involved in all the steps of the development of strategy. They sometimes require management to build up a process of a step-by-step development plan and they challenge management and require further evidence of assumptions. Boards also ask management to present alternatives.
The board of directors, while deciding on a long-term strategic plan, should be mindful that shareholder value depends on a nexus of relations with other business stakeholders, including employees, suppliers and customers, as well as the local communities where the company operates.16
(iii) At what stage is strategy discussed? Well in advance and leaving ample time
The examples onder (ii) above, especially the step-by-step procedures, show that in the US the board generally gets involved well in advance of taking a decision.
Again, it is seen in practice that the manner of communication varies. In many corporations the board takes ample time for each board meeting. The Disney case17 is an example of one extreme sparse communication, where board members did a lot by phone, particularly after the chairrnan/ CEO, Eisner, had issued a press release about Ovitz's appointment.
In the Lyondell case18 the question was whether the board had taken sufficient time to consider the options. The Delaware Chancellor found that the board had not taken sufficient time for discussion. Although the Supreme Court reversed this decision, this case serves once again as a warring for many boards to take their time for strategy discussions.
The Time (Warner), Dollar Thrifty and Air Products v. Airgas19 cases were examples where the court considered the time taken and the seriousness of the discussions on strategy and the fact that there was a long-term strategy. In both cases the board prevailed. The cases are described below in the list of takeover cases in 3.7.3.2.
(iv) Is there real creativity? Is there debate?
Bainbridge describes US research showing that groups of 5 to 8 come up with better ideas than individuals alone because they contemplate more alternatives. This debating of alternatives is the US style of discussion.20 Some boards have open discussions. There are even cases where an outside facilitator leads a group discussion to stimulate creativity.21 In other boards, the discussion is much less open and more an exercise in brisk formal decision making based on detailed preparatory work by committees.
Creativity is seriously jeopardised if too many outside lawyers are in the room. I have seen a power point slide of Cravath, Swaine & Moore (a highly ranked New York law firm), saying: "stay out of the boardroom", by which they mean22 outside lawyers should steer clear of boardrooms if at all possible. Clearly, the problem is recognized.
Open dialogue also requires the right people to participate, by invitation, in boardroom discussions on strategy and risk, including all officers, general counsel, controllers and business unit leaders.23
(v) What is the influence of the independent director?
A 2004 survey by Chris Bart entitled "The governance role of the board in corporate strategy" and a 2008 survey conducted by the McKinsey Quarterly both revealed that:
Most boards claim to be already quite involved in their organization's strategy formulation process (both reports). In over 60% of cases, boards reported that they were involved to a "considerable" or even greater extent in discussions on strategy (both reports). Specifically, strategic discussions tend to focus on the strategic planning process, the company's mission, vision and core values as well as objectives senior executives should be held accountable for, as budget approval, monitoring the execution of strategy and its achievement, and approving changes to strategy as warranted (both reports).
Boards performed their strategic governance role for a couple of hours at every third board meeting, which was often supplemented by a two-day strategic retreat. By their own admission, however, respondents recognized that the time currently spent on those discussions was insufficient (Bart). Board members freely acknowledged the need to continue increasing their strategic advisory role, especially with respect to issues of talent development that are directly related to strategy (e.g. executive compensation issues and CEO succession planning) (McKinsey).
The frequent lack of an adequate set of extra financial indicators of performance in the communication between management and corporate directors pointed to a major shortcoming in strategy planning (both reports).24
(vi) Can he have influence if he is an outsider to the business?
The US concept of board activity is that directors should have their own specialism and they should know the business well or at least get to know the business quickly. They should quickly become well educated about the business so they can contribute added value. It is essential that they have received full information.25 In the US knowledge of the business is highly cherished.
(vii) Can he remain a critical monitor once the board has decided on the execution of strategy?
The US view on corporate governance is that a director can be a better critical monitor of the execution of strategy if he has been involved in its development.26 Because he has been involved in the decision making, he has more understanding of the issues and can add value in being a critical monitor.